Privacy Policy

Last updated: 04.03.26

missalicecosmetics.ie (“we”, “us”, “our”) is committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Irish data protection law.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.nuacosmetics.ie.

1. Who We Are

Data Controller:
NUA COSMETICS LTD
Website: www.nuacosmetics.ie
Email: hello@nuacosmetics.ie

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect the following personal data:

• Identity Data: Name, surname
• Contact Data: Billing address, delivery address, email address, phone number
• Payment Data: Payment confirmation details (we do not store full card details)
• Account Data: Username, order history
• Technical Data: IP address, browser type, device information
• Marketing Preferences: Newsletter subscriptions and communication preferences

3. How We Use Your Personal Data

We process your data only where legally permitted. Purposes include:

• Processing and delivering orders
• Managing payments and refunds
• Creating and managing customer accounts
• Responding to customer queries
• Improving our website and services
• Sending marketing communications (where consent is given)
• Complying with legal obligations

4. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

• Contract: To fulfil orders and provide services
• Legal Obligation: Tax and accounting requirements
• Legitimate Interests: Improving our business and website
• Consent: Marketing communications and non-essential cookies

5. Sharing Your Data

We may share your data with trusted third parties, including:

• Payment processors
• Delivery and courier services
• IT and website service providers
• Accounting and legal advisors

All third parties are required to comply with GDPR and protect your data.

6. International Transfers

Where data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data only for as long as necessary:

• Order and tax records: up to 6 years (Irish legal requirement)
• Marketing data: until consent is withdrawn
• Account data: until account deletion is requested

8. Your GDPR Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission (Ireland)
  Website: www.dataprotection.ie

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

10. Cookies

We use cookies on our website. Please see our Cookie Policy below for full details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have questions about this policy or your data, contact us at:
hello@nuacosmetics.ie